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Management Services
All businesses that have employees encounter issues of performance, productivity and legal compliance. The expertise to handle these issues can be expensive. Many businesses have a difficult time justifying the cost of hiring a department or consulting service that can provide all of the needed services and expertise at the right price.
In general, our services will help you improve your ability to meet your goals and objectives by maximizing efficiency and productivity. We keep you aware of what you need to be doing to stay legally compliant, and we provide systems to support that compliance.
Account Manager
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We assign a full-time account manager to every account, regardless of its size. In addition to helping you fully understand your benefit plan(s), your account manager can assist you with:
- Claims resolution and billing reconciliation
- Coordination of employee meetings: enrollment, question and answer
- Health fairs and wellness programs
- Employee surveys
- Voluntary products
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Annual Plan Reviews
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Prior to your renewal date, we will review your current plan and request quotes from additional carriers for comparison with:
- RFP (Request for Proposal) preparation
- Bid comparison: comparison of new bids and existing plan.
- Rates and benefits negotiation
- Employee survey: collect data on current plan satisfaction and preferred physicians and hospitals.
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Employment Law Compliance
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- Create legal compliance strategy and process
- Train executives, managers, and supervisors on all aspects of employment law in a productive environment
- Conduct "Respect in the workplace" training for all employees
- Provide ongoing legal guidance, advice and support regarding all necessary postings, filings, procedures and employee interactions
- Assist in setting up employee files
- EEOA and affirmative action analysis, planning, and compliance
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Fully Insured & Self-Funded Reporting
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The Reporting Division provides claims utilization on a monthly, quarterly or annual basis. Report availability is contingent on carrier availability and group size.
- Trend analysis
- Utilization
- Cost reports
- Demographic reports
- Geo access reporting: provider match
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Printed Materials
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- Employee benefit handbook
- Consolidated enrollment forms
- Carrier "Calling Tree": A complete listing of your carrier's address, contact, phone number, e-mail and web site
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ABOUT CONTACT